Study About The Micros Opera Reservation System

Study About The Micros Opera Reservation System Mandarin Oriental Hotel Group is well known as an owner and operator of prestigious hotels in Asia and around the world. Mandarin Oriental Hotel Singapore is a global leader in terms of technology services provided as part of its first-class hospitality. Mandarin Oriental (1), it pays special attention to technologies because there guests demand the most advanced technology services at the hotel. The hotel is planning to introduce new functions in the future while keeping a close watch on the latest Information Technology trends. Mandarin oriental Singapore has the latest and the most advance information technology being used in the hotel industry. According to the study and the data gathered which was not an easy job and to clearly mention the proper information about the information technology being used by Mandarin Oriental hotel are Opera reservation system which helps Mandarin Oriental to have a competitive advantage because of its key features and help them to be a key player in the reservation system in the hotel and on the other hand Mandarin oriental is using Micros Point of sale which helps them to be very close to the customers as Point of sale offers a fully integrated solution for Restaurants, Bars, Clubs and Cafes with tools to help you focus more on customers and with technology, from table management through to fast cash transactions. The other information technology used by the hotel is Open Table Restaurant and Guest management software, Open Table lets us give customers the feeling that, these people know who I am and they care about what I want and what I like and dont like. The Open Table System really helps us because it allows us to track every customer that comes in. All these information technology used by Mandarin oriental helps them to have good competitive advantage and have a better customer oriented hotel and cater all the customers needs, using latest information technology. All the information gathered, the recommendation would be Micros Opera Reservation System as its the advance central reservation system and has lots of key features which make it to have a competitive advantage. 2. Introduction Mandarin Oriental Hotel is one of the leading five star brands well known for its prestigious hotel in Singapore and around the world. It offers personalized service which is based on two key features Legendary Service, and Sense of Place. Mandarin Oriental is also a technology leader in five star hospitality industries, with the latest information technologies to achieve a higher level of service. Mandarin Oriental (1). The goal of Mandarin oriental hotel is to completely delight and satisfy our guests, they are committed to making a difference every day; continually getting better and be the best. Mandarin Oriental (1), Keep the guest happy and satisfied by using the best information technology in the hotel service is the bars, restaurants, in room services, and check in and check out services, all to make guest feel at home, to provide a better deal of service and satisfaction by implementing latest information technology. Mandarin Oriental (1) Mandarin Oriental Hotel one of leaders in terms of information technology services. There are three kinds of information technology which we are focusing on which helps the hotel to have a competitive advantage. Opera reservation system used in checking in and checking out the guest even though this is advance system which helps to provide a better service to the guests, has its own key features which helps it to have competitive advantage. The restaurant (Dolce Vita) is using Micros Point of sale (POS) this technology helps the restaurant to run smooth and in an organized manner even helps them to focus more on customers and with technology. The other system which they are using is Open Table restaurant, this technology helps them to focus on the customers and their needs, demands. Its an Open Table restaurant and Guest management software. These kinds of technology helps to pay special attention towards the demands and needs, even though the guest may be from the financial or entertainment industry, as well as guests who are seeking leisure activities. What ever kind of guest all are looking for a better information technology service they can get. Micros Opera Reservation System (ORS) The Opera Reservation System (ORS) is one of the most advance reservation system which helps easy check in and check out of the guest. It is major technology used in front line of the hotel. ORS easily handles all types of reservations individual, group, party, company, travel agent, and waitlisted According to the research and study done these are the key features of Opera Reservation System. Opera (2) Global Perspective: Opera Reservation system supports all kinds of currency and different languages. Room rates and revenues can be easily converted from the local currency to any other currency to make it easy for the guest. ORS is able to support any language depends on the guest profile. All the information needed such as property, room rate can be displayed in different language. Automatic Rate and Inventory Controls: Opera reservation system lets you set up rate of an individual and for groups. Helps to control inventory and makes inventory management easy and this increases profit. Room rates can be generated on the percentage occupancy. Agents are allowed to use the hotel reservation system to access the best rates for the amount of length of stay order to increase property revenues. Full Reservation Functionality: When agents are making a booking on the Opera reservation system they can easily do multiple operations such as routing instruction, split charges, shared reservations, frequent flyer and loyalty program memberships, negotiated rates, and discounts. Deposit transactions are transferred to room. Efficient Searching: Opera reservation system helps to check for availability on other properties and other chain of hotel. ORS makes the search easier just with some criteria such as property name, location, package, attractions and attractions. Group and Block Features: Managing group and blocking reservations is easy in the Opera reservation system. Room blocking, rooming lists, room sharing, deposits, tour series are handled by Opera reservation system. Multi-Property Rate Display: Opera reservation system can show rates, room types, and packages for one property and for multiple properties at the same time agents can easily query for different dates when the requested dates are not available. Benefits: Easy to learn and user-friendly with a good search engine and helps to enhance revenue. Opera reservation system handles deposits and room blocking. Multi-Property itinerary reservations are handled easily. Global Distribution Interface: Opera reservation system can work together with GDS (Global Distribution System) interface that allows travel agencies to confirm bookings and send the information. These keys features help Opera reservation system to have competitive advantage and make it really advance software technology used in hotels. Disadvantages: Even though Opera Reservation System is one of the advance reservation system it still has its own draw back, while doing night audit ORS is bit slow. ORS can consume time doing the night audit on the other hand Fidelio is faster. Micros Point of Sale (POS) Point of sale is one of the best and better information technology solution which a restaurants, Bars, Clubs and Cafes can have and with tools to help you focus more on customers and with technology, from managing all the tables to fast transactions. Point of sale is helpful to your retail, bar, concierge and snack bars. Point of sale system software will help you to have a better level of control over your business operations, increasing efficiency, profits. Mandarin oriental restaurant are using the point of sale (Dolce Vita) POS (3) The most basic Point of sale system consists of: Computer Cash drawer Receipt printer Monitor Keyboard According to all the research and study done POS has its competitive advantage and key features which helps it to be a more efficient than cash register. POS (3) Requires little training time for the staff Full-colour touch screen provides fast and easy order entry and guest check features Built-in multi-language Personal IDs or magnetic cards, set to control access for people who can make changes quickly Restaurant managers can change menus and prices Add or edit employee information and perform other administrative functions. Quick and easy to install. Minimum disruption to your business flow. Reduces labor costs Prevents loss, Inaccurate orders, leading to waste and revenue loss, no order excepted until put in Micros POS. Eliminate manual errors and helps to see which person has done the mistake so next time he can fix the manual mistake. Serve guests effectively and therefore creates return customers. Allows you to make quick price changes and menu changes from any work station. Accepts major credit cards. Disadvantages: Micros Point of sale is one of the best information technology software, its really user friendly and easy to learn on the other hand it has its own drawbacks. Point of sale some time hangs the system so there is need to be restarting the system and takes time. Problem in reading damaged magnetic strips Some times not compatible to some debit cards even they are Visa or MasterCard, from different part of world. Micros Point of sale Open Table Restaurant and Guest management. Open Table give customers the feeling that, these people know who I am and they care about what I want and what I like and dont like. The Open Table System really helps us because it allows us to track every customer that comes. A customer may not have been in for eight months but we can still say, Hello, Mr. Johnson. Its so nice to see you again. It really helps to have personal service towards the guest and the guest feels obliged towards that kind of service rendered towards him, Open table software helps to do good service with the help of technology towards your customer. With Open Table you dont have to keep it in your head, its all there in front of you and makes your service smooth. Guests are always impressed that were able to recognize them. Open Table improves our guest reservation management process. No matter who takes the reservation, we can now quickly identify regulars. Mandarin Oriental is using Open table as it provides a customized service to its guest. According to the study done by open table the most booked open table restaurants are: Open table (4) Mortons The Steakhouse Singapore MELT ~ The World Cafà © Cherry Garden Dolce Vita These restaurants are operating in Mandarin oriental. Open table (5) The key features that makes Open table have a competitive advantage and makes them a better information technology are Reservation Management Easily enter or change reservations while viewing guest histories Phone numbers, email and mailing addresses Allow blocking and VIP (seat blocking) Reduce no-shows with customer tracking (by calling) Take reservations from your website or Open Table 24 hours a day Table Management Maximize capacity management in seating with walk-in and waitlist. Instantly track covers for more efficient kitchen and server management Increase table turn according to group sitting choice Store multiple reservation and special events Hold and combine tables for large parties Record and view shift notes for each day Guest Management Identify regulars and VIP guests Customer preferences to meet special requests View customer reservation histories Track special occasions such as guest birthdays and anniversaries Marketing Management Track and reward concierge business Accept parking coupons Disadvantages: Open Table restaurant and Guest Management has its key features but has its own drawbacks as well, Open table sometimes hangs the system, whenever there are large functions table assorting is to be done every time to allocate the correct tables to the guest. Changes have to be done before every function according to the covers in the Open Table software. 6. Recommendations According to all the research and study done about the information technology used in Mandarin Oriental, the most successful technology used by them is Micros Opera Reservation system as it gives them a competitive advantage and has major key features which help to be the most advance reservation software, OPERA Reservation System a true centrally managed central reservation system. Even tough it has some draw backs but in long run its a vital information technology used by the hotel. 7. Conclusions Micros plays a major role in the information technology today as it has the best and advance information technology and software which helps hotels to be better, be more advance, provide good service which the guest likes to have. Micros have competitive advantage gained through use of information technology and implementations of information technology system in the hospitality industry make them a market that caters all the different needs of every kind of customer, who needs to be taken care of his or her needs. The technology used by the hotel helps then to gain advantage over their competitors and make them a better place for leisure and business for every person who can relate themselves and their needs. Even though this information technology has draw backs but in long run they sustain and manage well and help them to get good customer response.

Consumer Behavior Research Project

| |Consumer Behavior Research Project 2011 | | |[pic] | |6-12-2011 |Engaging in environmental responsibility increases the profitability of a company. | | | | Consumer Behavior Research Project 2011 Engaging in environmental responsibility increases the profitability of a company. INTRODUCTION More and more people are becoming aware of the importance of taking care of our environment. Almost everybody has heard about environmental problems (likely) caused by human consumption. In order to stop the constant decline in natural resources and the excessive demand of consumers, things need to change. Business has to change their philosophies into a focus on not harming human and ecosystems (Hofstra, 2011). But in our ‘free market economy’ companies need to be able to make a profit or at least break-even from a change, before they will embrace it. That is why this research papers answers the question: Can a company increase their profitability by engaging in environmental responsibility? To answer this question, the following problem statement was formulated: Engaging in environmental responsibility increases the profitability of a company. Two sub questions need to be answered first: 1. Do consumers want eco-friendly products? 2. Do customers act upon their environmental believes? 3. Is there empirical evidence of increased profits by engaging in environmental responsibility? The first two sub questions are questions that must be answered positively for the hypothesis to hold. Without consumers willing to purchase products from environmentally responsible companies, there is no way that companies can make extra profit from engaging in environmental responsibility. Although a positive answer on the first two questions is a condition for the hypothesis to hold, it is still no conclusive evidence that engaging in environmental responsibility will increase profits. For conclusive evidence empirical proof is needed, which will be provided in the third sub question. The expectation is that engaging in environmental responsibility will increase the profitability of a company. Methodology of the research The first two sub-questions will be answered by examining the results of the provided questionnaire (among 24 respondents by e-mail). Several statistical tests will be used to determine the significance of outcomes and the relationship between several variables. In order to research the third sub-question of the research project, to test whether firms make more profits when they engage in an environmental responsibility, a literature study will be provided to review studies that look at the market value of firms. Due to the limited amount of time and resources for this research project, the use of existing science and literature is required to give a useful insight into the problem statement. These sources will provide an overview of the profitability of firms that are engaged in environmental responsibility. Theoretical background Our research considers 2 backgrounds. First, to research consumers, that is, the demand for environmentally responsible produced products, the assumption is made that consumers are aware of the impact consuming has on the environment. Recent years, media has reported frequently about environmental changes induced by mass consumptions and its corresponding mass production. Furthermore, more products use labels to signify they are produced in an eco-friendly manner. Also companies actively try to build their ‘green’ image with marketing. Therefore this research assumes that people are aware of harming the environment by consuming. For the supply side of our research, the standard economic theory (SET) is used. One of the aspects of this theory states that firms are profit-maximizing. Firms will only involve in certain activities such as environmentally responsible producing, when it pay-offs in terms of profits. When it does not improve a firm’s profit, it will abandon it. According to SET, when this research shows that environmentally responsible producing results in larger profits, firms will adopt it. Research findings Do consumers prefer environmentally responsible produced products? Are consumers aware of environmental problems? The first four questions of the survey correspond with this question. But before the data from the survey can be used for analysis, an internal consistency reliability analysis is necessary. Such an analysis will tell us whether or not the data is useful and reliable. Reliability is important, because in the absence of reliability it is impossible to have any validity associated with the scores of a scale. Conducting and interpreting the internal consistency reliability analysis can be done through Cronbach's alpha. The following questions in the survey correspond with whether or not the respondent thinks the environment is important: -Q1: An increasing amount of consumers recognizes the relevance of taking care about â€Å"mother earth† considering the design, production and disposing of the purchased products. Do you agree or disagree? -Q2: What is your opinion about the statement? â€Å"Caring about the flora (vegetation) is important† -Q3: What is your opinion about the statement? â€Å"Caring about the fauna (animals) is important† Q7A: Do you consider yourself as a person who is striving to be a more ‘eco-friendly’ consumer? Higher values of Cronbach’s alpha are more desirable. As a rule of thumb a lot of professionals require a reliability of 0. 70 or higher before using an instrument (See Appendix, Figure 1). Using SPSS an alpha value of 0. 878 is obtained, which is considered very high (See Appendix, Figure 2). This means the test results are internally consistent and reliable. The data needs to be normally distributed to use a parametric test; otherwise we will have to use the non-parametric test. Both the Kolmogorov-Smirnov as the Shapiro-Wilk test of normality, tells us the data (Q1,2,3,7A) is not normally distributed (See Appendix, Figure 3). A good non-parametric test is the ‘one sample chi square test’. To use this test the data needs to be simplified to agree and disagree. Running the chi square test on the first three questions, results in a significant positive outcome for all three questions (See Appendix, Figure 4). Looking at the percentages of people that responded positively, it’s very clear in general a significant majority of people care about the environment (Q1: 75%, Q2: 95,8% Q3: 87,5%). Also 95. 8% of the respondents indicated that they are aware of environmental problems caused by human consumption. (See Appendix, Figure 5) When asking respondent’s why they think taking care of the environment is important, a common answer is ‘Sustainability’ and ‘Biodiversity’. In short: The vast majority of people is aware of environmental problems and thinks taking care of the environment is important because of ‘sustainability’ and ‘biodiversity’. Are consumers convinced buying products from environmentally responsible companies will offer a solution for environmental problems? Questions 6A and 6B are both questions indicating that the consumer believes buying products from environmentally responsible companies will have benefits for the environment, if answered positively. A ‘one sample chi square test’ on both of these questions tell us that a significant majority answered these questions positively (See Appendix, Figure 6). This means that consumers think that companies need to pay attention to the environmental impact of their activities. The industry and the shop chains have to change their methods of production and selling of the products. By looking at the way people answered the questions, one can say that consumers almost demand companies to be environmentally responsible. Not only do they want companies to meet the legal requirements (with regard to the environment), but they want companies to really examine and optimize their production process in order to minimize the use of energy, pollution and waste. From our research it is very clear that consumers are aware of environmental problems and want to do something about it. They also believe that the environment will benefit from companies that produce and sell products in an environmentally responsible manner. This is why they are not only willing to buy products from environmentally responsible companies, but are almost demanding companies to be environmentally responsible. Do consumers act upon their environmental believes? In the previous question, we have found that consumers prefer environmentally responsible produced products. However this does not necessarily have to mean that consumers act upon this. First of all we have to know if consumers belief that they (the consumers) are responsible for making a chance and buy eco-friendly products. This is what Q6C asked our respondents. The result of the ‘one sample chi square test’ is that a significant majority of the respondents think that consumers are responsible to make a change in purchasing ‘eco-friendly’ products (See Appendix, Figure 6). So now we know that not only do people believe companies should produce in an environmental responsible manner, but that they also believe consumers are responsible to buy the products of those companies. As it is common knowledge that people don’t always do what they think others should do, let’s take this research a step further and take a look at how the individuals themselves behave. Question 7A answers this perfectly, by asking: â€Å"Do you consider yourself as a person who is striving to be a more ‘eco-friendly’ consumer? † This time a ‘one sample chi square test’ tells us nothing, because there is no significant majority of people who agree or disagree. The ‘one sample chi square test’ is therefore not of use this time. A ‘Related-Samples Wilcoxon Signed Rank Test’ is useful in this case; this test measures the differences between the answers on question 6C and 7A and then tests if the media between them equals zero (not significant). The result of this test is a rejection of the null hypothesis (H = 0 ? Median of differences between Q6C and Q7A equals zero. ). A closer look at the results tells us that people don’t do what they think others should do (See Appendix, Figure 7). This result is very interesting, and in laymen’s terms means that a majority of the people claims that ‘consumers are responsible to make a change in purchasing ‘eco-friendly’ products’ but do not ‘consider themself as a person who is striving to be a more ‘eco-friendly’ consumer’. To make matters worse the same test between Q6A and Q7B also leads to a rejection of the null hypothesis (See Appendix, Figure 8). Meaning that a majority of the people think consumers are responsible to purchase ‘eco-friendly’ products, but not purchase them themselves or talk about environmental issues with friends. What do these findings mean for the answer on the question if people act upon their environmental believes? Even though our results are not directly in favor of a positive answer on this question, we can make some nuances. Because when looking at the descriptive statistics and frequencies we can obtain that still 37. 5% of the consumers strives to be a more ‘eco-friendly’ consumer (vs. 29,2% not & 33,3% don’t know). (See Appendix, Figure 9). In short, not all consumers how see the importance of ‘eco-friendly’ products, act upon this. Sometimes they do not act upon it, even if they believe consumers are responsible for making chances and buying eco-friendly products. But there are still a lot of people who do act upon it and strive to be more ‘eco-friendly’ consumers. Now we have a positive answer on the first two sub-questions, the conditions for the hypotheses to hold are met. There is demand for products from environmentally responsible companies. However, this is still no conclusive evidence that engaging in environmental responsibility will increase profits. For that, some empirical proof is needed. Is there empirical evidence of increased profits by engaging in environmental responsibility? In order to give a reliable conclusion about the third question of our problem statement, Is there empirical evidence of increased profits by engaging in environmental responsibility? , already existing literature was used. But before something meaningful can be said about increased profits, the term environmental responsibility(ER) and also increased profits itself need to be defined. In the literature studied, the ISO14000 standard was used to signify ER. The use of this standard, or certificate, is to[1] . Recognize and manage the environmental impact of a firm’s activities, products and services. 2. Give the firm support to constantly improve their impact on the environment. 3. Give a firm the methods to set environmental goals and methods how to achieve these goals. Among these methods to reach these environmental goals are management sys tems that take into account the environment and also the use of product labels. Beside the certificate for ER, increased profits also needs to be defined. This can be done by looking at the market value of a firm. The market value of a firm represents the book value plus expected future earnings[2]. The book value consists of all assets on the balance sheet of the firm[3]. An increase in the market value of a firm will show that a firm has become more worth, because its assets have increased in value, for example its current assets has risen. Another possible increase in market value is by a change in expected future profits. For instance, the disclosure of forecasted profits by the board of the firm can increase market value. What does the empirical evidence reveals about environmental responsible firms? The study that was used compares the market value of 156 Egyptian firms over 3 years, between 2003 and 2005. Of the examined firms, 84 of them did have an ISO14000 certificate; the other 72 firms did not have a certificate. Next, the research looks at the contribution of such an ISO14000 certificate, the dependent variable, to the market value, the independent variable. Being environmental responsible as a firm, has a positive and significant impact on the market value[4]. Thereby, the research concludes that the firms, who do have the ISO14000 certificate, have increased their market value. In other words, the research found that applying ER to your firm is positively reflected in your market value and, on average, does not lower your market value. 5] Discusion Survey The first obvious shortcoming of the survey is the low number of respondents (24). With such a low number of respondents, statistical test are not very reliable. Most of the respondents fell into the same age group, meaning that the survey is not a good representation of the population. Also a lot of respondents were irritate d by the large amount of open questions, which could lead to rushed answers. Literature Study Now we have seen that the practice of ER is profitable, we will look at the shortcomings of this research and its results. The first downside of the research, from a company's perspective, is the fact that we do not know by how much ER is profitable. Indeed, the goal of the firm is to maximize shareholders value as much as possible, mainly in order to attract new and reward current shareholders. However, we do not know to what extent engaging in ER is more (or less) beneficial in comparison to firms that do not produce with the environment in mind. Firms will only engage massively in ER when it will maximize shareholders value more than when they do not apply ER to their firm. This research does not provide conclusive results on this topic. Another downside of the research is that it only focuses on Egyptian firms. A study that takes firms of other countries into consideration will provide a better conclusion. Although Egypt has a free market economy, a research conducted in the West with positive results regarding to profits due to engaging in ER, will inspire Western firms more than the same outcomes in Egypt. Furthermore, the small period the research evaluates, 3 years, is subject to market fluctuations. It could be that the general stock market, where the market value of a firm is based upon, improved during these examined 3 years. On to other hand, the environmental business is changing constantly. A research that examines a period longer than 3 years needs to account for increased legislation regarding waste and pollution, which would increase the difficulty of the research. Lastly, we also face the limitation of why firm profits increase by involving in ER. Having concluded that engaging in ER is profitable is step 1, why engaging in ER is profitable, is the next step. Is it because firms that practice ER are selling more? Do these firms sell more because they can sell their products for a lower price? Or do they sell more because customers or businesses who purchase these products or services perceive more value because these creations are produced responsibly? Or do profit increase because firms have smaller expenses to produce the same amount of products or services? Are those lower expenses the result of economies of scope or economies of scale? All those questions are beyond the scope of this research should be answered with future research. Conclusions This research tried to answer the question whether or not engaging in environmental responsibility can increase the profits of a company. After finding that consumers really prefer environmentally responsible produced products in the first sub-question, the second sub-question asked if they also act upon this. The answer was somewhat interesting because a lot of respondents believed the consumer is responsible for eco-friendly consuming, but at the same time didn’t strive to be ‘eco-friendly’ consumers themselves. Nevertheless a lot of consumers do strive to be ‘eco-friendly’ customer. It is beyond the scope of the research to look at the reasons don’t do what they want other to do, but is interesting for further research. After concluding there is a demand for environmentally responsible produced products, the research continued by looking at empirical proof for supply these environmentally responsible produced products. Knowing those consumers are willing to buy, there is possibility for firms to supply these environmentally responsible produced products. However, firms will only produce and provide these products when this is more profitable than their current supply. In order to determine whether it actually pays off for a firm to provide environmentally responsible produced products, a literature study looked at this. The literature study provided empirical proof that firms engaging in environmental responsibility have an increase in profit or market value. This conclusion is somewhat positive because there is a positive relation between producing environmentally responsible produced products and the market value of a firm. However, the literature study did not give insight into whether applying environmental responsibility to a firm outperforms firms that do not practice environmental responsibility. This leaves room for future research to examine to what extent engaging in environmental responsibility is beneficial for a firm’s profits. References Books Frank, Robert H. 2008. Microeconomics and Behavior. Europe: McGraw-Hill Education. Blackwell, Roger D. , Miniard, Paul W. , Engel, James F. 2006. Consumer behavior. Mason: Thomson/South-Western. Papers Wahba, H. 2008. â€Å"Does the market value corporate environmental responsibility? An empirical examination,† Corporate Social Responsibility and Environmental Management 15: 89–99. Appendix Figure 1 |Cronbach's alpha |Internal consistency | |? ? . |Excellent | |. 9 ; ? ? . 8 |Good | |. 8 ; ? ? . 7 |Acceptable | |. 7 ; ? ? . 6 |Questionable | |. ; ? ? . 5 |Poor | |. 5 ; ? |Unacceptable | Figure 2 |Reliability Statistics | |Cronbach's Alpha |Cronbach's Alpha Based|N of Items | | |on Standardized Items | | |. 878 |. 889 |4 | Figure 3 Tests of Normality | | |Kolmogorov-Smirnova |Shapiro-Wilk | | | Figure 4 |Test Statistics | | |Q1 |Q2 |Q3 | |Chi-Square |10. 714a |20. 167b |18. 182c | |df |1 |1 |1 | |Asymp. Sig. |. 001 |. 000 |. 000 | | | Figure 5 Q1 | | |Frequency |Percent |Valid Percent |Cumulative Percent | |Valid | | |Frequency |Percent |Valid Percent |Cumulative Percent | |Valid | | |Frequency |Percent |Valid Percent |Cumulative Percent | |Valid | | |Frequency |Percent |Valid Percent |Cumulative Percent | |Valid | | |Q6A |Q6C | |Chi-Square |14,727a |11,842b | |df |1 |1 | |Asymp. Sig. |,000 |,001 | | | Figure 7 [pic] Figure 8 [pic] Figure 9 [pic] ———————– [1] http://www. iso. org/iso/iso_14000_essentials [2] http://www. investopedia. com/terms/m/marketvalue. asp#axzz1fUqMwWqQ [3] [pic]()*+,-. 78S†¹ Z? oaIA oA†? n[AH

Whatever They Told You About Ielts Essay Topics Samples Is Dead Wrong...And Heres Why

Whatever They Told You About Ielts Essay Topics Samples Is Dead Wrong...And Here's Why Ielts Essay Topics Samples at a Glance Essay writing per se is no simple endeavor to do. The typical 250 word essay is all about 12 sentences long, and that means you have over 2 minutes to write 1 sentence. It is very important to note an argumentative essay and an expository essay could be similar, but they vary greatly concerning the sum of pre-writing and research involved. Whether it's an argumentative or expository essay that you're writing, it is essential to develop a clear thesis statement and a very clear sound reasoning. These IELTS sample essays are categorised in a manner that makes it simple for you to observe how certain essay question types require that you offer certain responses to be sure the question is totally answered. Before you commence writing, you need to make an outline. You should repeat the thesis that you mentioned in the commencement of your essay for a way to refresh the reader's mind of the main aim of the essay. There are two primary means by which you can use the most frequent IELTS essay topics to your benefit. Most Noticeable Ielts Essay Topics Samples You're basically attempting to win acceptance of your ideas from folks who might not necessarily agree with your perception on a particular thing. One other important advantage for children when practicing art is that it supplies a medium by which they can express their emotions and feelings. Pay attention to time when you're practicing. For example, if all people were attempting to build excellent relationships with everyone in their workplace, not as much work would be accomplished. An excellent balance of simple and complicated sentences is utilised to develop an argument. Check out whether you are able to turn the page with some arrow keys or click a particular portion of the display, besides utilizing the mouse to deal with everything. Attempt to use the mouse if you're comfortable sitting back. Another issue is that such restricted living quarters offer you no space for exercise that is a very important requirement for healthier living. Hence, it's said, marry for money is right in a point. In addition there's the matter of the rights of the person. A big disadvantage of an admission fee is the chance of cutting back the quantity of visitors. Thus, it's the very best choice to purchase from the stores immediately. It is going to be useful to have a superior eBook reader to be in a position to truly have a wonderful reading experience and top quality eBook display. You shouldn't use the eBook continually for a number of hours without breaks. Thus, it's essential to look after the phone carefully. As you prepare for the IELTS exam, you ought to be working to construct your vocabulary for a wide range of topics. If you're going to succeed in the IELTS test you have to be using and exposing yourself to English everyday. You also ought to realise that IELTS is a worldwide exam and as soon as the writers of the exam are making the questions, their principal concern is writing questions that may be understood by nearly everybody in the world. You are able to take my online IELTS Writing Practice Test anywhere on the planet and find a score, corrections, and feedback in only two days. You will obviously not have the capability to predict the precise topic that will come up. If you simply talk about the advantages you won't answer the question correctly. Try out this opinion essay question about the price of space exploration. At length, have a look at this sample essay on this issue of family. When you are in possession of an excellent plan, you recognize just what that sentence will be about already and the way that it fits in with the remainder of the essay. You will likewise be able to learn some new vocabulary which will help you cope at any task 1 maps question. You may almost think about the body of your paper in conditions of the connection between an attorney and a judge. Ensure your very first sentence demonstrates the good and the terrible things behind your specific subject of choice. The point is that someone with a wide ranging vocabulary needs to be in a position to chat about any of the typical essay topics easily using words that are particular to that topic. An outline will also help you organise your ideas and place them in the ideal order before you get started writing. Surely, there are lots of techniques to organise this essay. Obviously, there are a great deal of methods to organise this essay.

LULULEMON Ethical BehaviourSocial Responsibility - 1467 Words

ETHICAL BEHAVIOUR AND SOCIAL RESPONSIBILITY lululemon athletica There are many ways to measure the success of a business. A financial analysis of lululemon athletica, a Vancouver-based company, would show that it is valued at more than $220 million. Would looking at an improved level of health in its community be another way to measure the success of this company? lululemon athletica founder Chip Wilson would welcome your investigation of the improved health and well-being of people in the communities of the more than 40 locations around the world where the company conducts business.1 History of the Company Founded in 1998, lululemon athletica recognized an increase in the number of women participating in both yoga and athletics, and†¦show more content†¦Some examples include, â€Å"friends are more important than money,† â€Å"SWEAT once a day to regenerate your skin,† and â€Å"jealousy works the opposite way you want it to†. The Charitable Giving program at lululemon athletica is committed to raising awareness of charities in the communities in which it does business. Guests decide which local charities they would like to support and the store then selects up to eight of these to be part of the program. lululemon athletica is also committed to the Centre for Integrated Healing, an organization dedicated to holistic treatment and prevention of cancer, and Silken Laumann’s community-oriented Active Kids Movement.8 Growth and Community Commitment The company has plans to open nearly 200 new stores worldwide. In preparation, lululemon athletica has hired an experienced CEO, Robert Meers, who was at the helm of Reebok for 15 years. In 2005, the company implemented a five-year vision called the Community Legacies program which is based on the belief that â€Å"every person we hire, garment we create, store we open, customer we educate, and yoga class we attend contributes to building a legacy in our communities.† 9 This goal and action plan, along with the deep-rooted commitment to ethical business practices and maintaining a health and fun-filled environment in communities it operates in, will guide lululemon athletica towards success as a global retailer.